The product does not pick up paper

Solve problems

If the product does not pick up paper from the tray, try these solutions.

1.
Open the product and remove any jammed sheets of paper.
2.
Load the tray with the correct size of paper for your job.
3.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.
4.
Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually. Load paper, and continue.
HP LaserJet 600 M601 M602 M603 The product does not pick up paper