Jam locations

Solve problems

If a jam message appears on the control-panel display, look for jammed paper or other print media in the locations that are indicated in the following illustration. Then follow the procedure for clearing the jam. You might need to look for paper in other locations than those that are indicated in the jam message. If the location of the jam is not obvious, look first in the top-cover area underneath the print cartridge.

When clearing jams, be very careful not to tear jammed paper. If a small piece of paper is left in the product, it could cause additional jams.

HP LaserJet 600 M601 M602 M603 jz jm01 Jam locations

Top-cover and print-cartridge areas
Optional envelope feeder
Tray areas (Tray 1, Tray 2, and optional trays)
Optional duplexer
Fuser area
Output areas (top bin; rear bin; and optional stacker, stapler/stacker, or 5-bin mailbox)
HP LaserJet 600 M601 M602 M603 note Jam locations NOTE:

Loose toner might remain in the product after a jam and cause temporary print-quality problems. These problems should clear up within a few pages.

HP LaserJet 600 M601 M602 M603 Jam locations