Jam locations
Solve problems |
If a jam message appears on the control-panel display, look for jammed paper or other print media in the locations that are indicated in the following illustration. Then follow the procedure for clearing the jam. You might need to look for paper in other locations than those that are indicated in the jam message. If the location of the jam is not obvious, look first in the top-cover area underneath the print cartridge.
When clearing jams, be very careful not to tear jammed paper. If a small piece of paper is left in the product, it could cause additional jams.
NOTE: |
Loose toner might remain in the product after a jam and cause temporary print-quality problems. These problems should clear up within a few pages. |
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