Clear jams from Tray 2 or an optional 500-sheet tray

Solve problems

1.
Slide the tray out of the product, lift it slightly, and remove any damaged paper from the tray.

HP LaserJet 600 M601 M602 M603 jz st13 Clear jams from Tray 2 or an optional 500 sheet tray

2.
If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the next tray or in the top-cover area.

HP LaserJet 600 M601 M602 M603 jz jm08 Clear jams from Tray 2 or an optional 500 sheet tray

3.
Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators.

HP LaserJet 600 M601 M602 M603 jz st17 Clear jams from Tray 2 or an optional 500 sheet tray

4.
Slide the tray into the product.

HP LaserJet 600 M601 M602 M603 jz st12 Clear jams from Tray 2 or an optional 500 sheet tray

5.
Press the OK button to clear the jam message.
6.
If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location.
HP LaserJet 600 M601 M602 M603 Clear jams from Tray 2 or an optional 500-sheet tray