Clear jams from the optional 1,500-sheet tray

Solve problems

1.
Open the front door of the tray.

HP LaserJet 600 M601 M602 M603 jz hc01 Clear jams from the optional 1,500 sheet tray

2.
If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the top-cover area.

HP LaserJet 600 M601 M602 M603 jz jm09 Clear jams from the optional 1,500 sheet tray

3.
Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows.

HP LaserJet 600 M601 M602 M603 jz hc06 Clear jams from the optional 1,500 sheet tray

4.
Close the front door of the tray.

HP LaserJet 600 M601 M602 M603 jz hc07 Clear jams from the optional 1,500 sheet tray

5.
Press the OK button to clear the jam message.
6.
If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location.
HP LaserJet 600 M601 M602 M603 Clear jams from the optional 1,500-sheet tray