Clear jams from the optional duplexer
1.
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Lift the optional duplexer up and then pull it out to remove it.
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2.
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Remove any paper that is on top of Tray 2. (You might need to reach inside the product.)
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3.
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Slowly pull any paper out of the optional duplexer.
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4.
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Insert the optional duplexer into the product.
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5.
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If a jam message persists, a sheet is still jammed in the product. Look for jam in another location.
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HP LaserJet 600 M601 M602 M603 Clear jams from the optional duplexer