Interpret control panel messages for supplies

Manage supplies

The following table contains important information about supplies status messages.

Supplies status messages
Control panel message
Description
Recommended action
10.0X.Y0 Supply memory error
The product cannot read or write to the print cartridge memory chip or the memory chip is missing from the print cartridge.
Reinstall the print cartridge, or install a new print cartridge.
Black cartridge low
The product indicates when a supply level is low. Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
If print quality is no longer acceptable, replace the print cartridge. Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life.
Black cartridge very low
The product indicates when a supply level is very low. Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.
If print quality is no longer acceptable, replace the print cartridge. Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life.
Incompatible <supply>
The indicated supply is not compatible with this product.
Replace the supply with one that is designed for this product.
Incompatible supplies
Supply items are installed that were not designed for this product. The product cannot print with these supplies installed.
Press the down arrow HP LaserJet 600 M601 M602 M603 arrow down Interpret control panel messages for supplies button to identify the incompatible supplies. Install supplies that are designed for this product.
Maintenance Kit low
The maintenance kit is low. The actual supply life remaining might vary. Consider having a replacement maintenance kit available to install when print quality is no longer acceptable. You do not need to replace the maintenance kit at this time unless print quality is no longer acceptable.
If print quality is no longer acceptable, replace the maintenance kit. Instructions are included with the maintenance kit.
Maintenance Kit very low
The maintenance kit is very low. The actual supply life remaining might vary. You do not need to replace the maintenance kit at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.
If print quality is no longer acceptable, replace the maintenance kit. Instructions are included with the maintenance kit.
Replace <supply>
The product indicates when a supply level is at its estimated end of life. The actual life remaining might be different than the estimation. Have a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. After an HP supply has reached its approximated end of life, HP’s premium Protection Warranty on that supply ends.
Replace the specified supply.
Or, configure the product to continue printing by using the Manage Supplies menu.
Replace supplies
Two or more supplies are at the estimated end of life. The actual life remaining might be different than the estimation. Consider having replacement supplies available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. After an HP supply has reached its approximated end of life, HP’s premium Protection Warranty on that supply ends.
Press the down arrow HP LaserJet 600 M601 M602 M603 arrow down Interpret control panel messages for supplies button to see which supplies need to be replaced.
Or, configure the product to continue printing by using the Manage Supplies menu.
Supplies low
This message appears when at least two supplies have reached the low threshold. The actual supply life remaining might vary. Press the down arrow HP LaserJet 600 M601 M602 M603 arrow down Interpret control panel messages for supplies button to see which supplies are low. You do not need to replace the supplies at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.
To continue printing, either replace the supply or reconfigure the product by using the Manage Supplies menu on the control panel.
Supplies very low
This message appears when at least two supplies have reached the very low threshold. Press the down arrow HP LaserJet 600 M601 M602 M603 arrow down Interpret control panel messages for supplies button to see which supplies are low. The actual supply life remaining might vary. You do not need to replace the supplies at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.
To continue printing, either replace the supply or reconfigure the product by using the Manage Supplies menu on the control panel.
Unsupported supply installed
The print cartridge is for a different HP product.
If print quality is no longer acceptable, replace the print cartridge.
Used supply in use
The print cartridge has been previously used.
If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.
HP LaserJet 600 M601 M602 M603 Interpret control panel messages for supplies