Inspect the print cartridge for damage
| 1.
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| Remove the print cartridge from the product, and verify that the sealing tape has been removed.
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| 2.
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| Check the memory chip for damage.
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| 3.
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| Examine the surface of the green imaging drum on the bottom of the print cartridge.
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| CAUTION:
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Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems.
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| 4.
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| If you see any scratches, fingerprints, or other damage on the imaging drum, replace the print cartridge.
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| 5.
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| If the imaging drum does not appear to be damaged, rock the print cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
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HP LaserJet 600 M601 M602 M603 Inspect the print cartridge for damage