Clear jams from the top-cover and print-cartridge areas

Solve problems

1.
Open the top cover.

HP LaserJet 600 M601 M602 M603 jz pc01 Clear jams from the top cover and print cartridge areas

2.
Remove the print cartridge.
HP LaserJet 600 M601 M602 M603 alert adm Clear jams from the top cover and print cartridge areas CAUTION:

To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Cover the print cartridge with a sheet of paper while it is outside of the product.

HP LaserJet 600 M601 M602 M603 jz pc02 Clear jams from the top cover and print cartridge areas

3.
Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area.

HP LaserJet 600 M601 M602 M603 jz jm02 Clear jams from the top cover and print cartridge areas

4.
Open Tray 1 and remove the envelope accessory cover. If paper is present, remove it.

HP LaserJet 600 M601 M602 M603 jz jm03 Clear jams from the top cover and print cartridge areas

5.
Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it.

HP LaserJet 600 M601 M602 M603 jz jm04 Clear jams from the top cover and print cartridge areas

6.
Replace the envelope accessory cover and close Tray 1.

HP LaserJet 600 M601 M602 M603 jz jm05 Clear jams from the top cover and print cartridge areas

7.
Reinstall the print cartridge and close the top cover.

HP LaserJet 600 M601 M602 M603 jz pc06 Clear jams from the top cover and print cartridge areas

8.
If a jam message persists, jammed paper is still in the product. Look for the jam in another location.
HP LaserJet 600 M601 M602 M603 Clear jams from the top-cover and print-cartridge areas