This procedure applies only to jams that occur when you are using an optional envelope feeder.
| 1.
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| Remove any envelopes that are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position.
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| 2.
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| Grasp both sides of the optional envelope feeder and carefully pull it out of the product.
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| 3.
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| Slowly remove any jammed envelopes from the optional envelope feeder.
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| 4.
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| Slowly remove any jammed envelopes from the product.
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| 5.
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| Reinstall the envelope feeder.
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| 6.
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| Press the OK button to clear the jam message.
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| 7.
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| If a jam message persists, an envelope is still jammed in the product. Look for the jam in another location.
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| 8.
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| Replace the envelopes, making sure that you push the bottom envelopes in slightly further than the top envelopes.
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HP LaserJet 600 M601 M602 M603 Clear jams from the optional envelope feeder