Inspect the print cartridge for damage
|Remove the print cartridge from the product, and verify that the sealing tape has been removed.
|Check the memory chip for damage.
|Examine the surface of the green imaging drum on the bottom of the print cartridge.
| ||CAUTION: ||
Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems.
|If you see any scratches, fingerprints, or other damage on the imaging drum, replace the print cartridge.
|If the imaging drum does not appear to be damaged, rock the print cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
HP LaserJet 600 M601 M602 M603 Inspect the print cartridge for damage